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Our privacy
policy relates to the information we collect from customers – existing
and prospective – who use this web site to communicate with us via web
mail and or to order our turf, topsoil, mulch and sandstone paving products via
our online order form.
Please read this Privacy Policy carefully. Once you use this
web site or
our online order form you will be deemed to have read and accepted this Privacy
Policy and the Terms and Conditions of use included on the web site . If
you have any questions relating to this Privacy Policy, please contact Ben
Drummond or Clare Phillips on 01989 765300
Introduction
This web site is owned operated by E.C.
Drummond & Son trdaing as
Greenblade. E.C. Drummond & Son is the data controller of the web site. In
this Privacy Policy, "we" "us" and "our" mean
E.C. Drummond & Son and or Greenblade. We take your privacy seriously and
this Privacy Policy explains the steps we take to ensure information about you
is kept secure and confidential. You must not use our web site or our Service
if you do not accept this Privacy Policy and out Terms and Conditions of use,
which can be found at [www.greenblade.co.uk/terms.html]
The
information we collect from you
The provision of our web email and online order form requires us to collect and
store certain personal information from you which relates to you and identifies
you, including but not limited to your name and address.
If you send us personal correspondence such as emails or letters we may collect
this information into a file specific to you. All such information collected
by us shall be referred to in this Privacy Policy as "Personal Information".
You must ensure that the Personal Information you provide to us is accurate and
complete and details (where applicable) contain your correct
name, address and other requested details.
If you would like to request copies of your Personal Information from us or to
review or modify any part of your Personal Information at any time, please email
us at info@ greenblade.co.uk . E.C.
Drummond & Son reserve the right to charge a fee for each copy request.
Purposes for
which we use your information
E.C. Drummond & Son will use, store or otherwise process any Personal Information
to the extent reasonably necessary to provide the services which are available
through our web site .
Non-disclosure
of information
E.C. Drummond & Son will not disclose any information about you to any third
parties whatsoever. E.C. Drummond & Son reserve the right in certain circumstances
to disclose personal information about you. Such circumstances will include,
but are not limited to, any breach of this Privacy Policy and/or our Terms and
Conditions by you, any requirement by law or at the request of any other Governmental
or law enforcement agency.
Security
Keeping your Personal Information secure is very important to us. We will take
appropriate and up-to-date measures to protect your Personal Information, including
using password protection, data encryption and virus checking. Sensitive information,
for example, passwords is encrypted to minimise to risk of interception during
transit. However, no data transmission over the Internet can be guaranteed to
be totally secure. As a result, whilst E.C. Drummond & Son strive to
protect your personal information, we cannot ensure or warrant the security of
any information which you send to us, and you do so at your own risk.
Links
to other sites
Our Web site contains links to other web sites. E.C. Drummond & Son
are not responsible for the privacy practices of any site besides our own. Please
check the privacy statements of those sites if you have any concerns about their
policies.
Privacy
related questions or complaints
If you have any questions relating to this Privacy Policy or how we use your
personal Information, or if you believe that E.C. Drummond & Son has not
complied with this Privacy Policy with respect to your personal information,
you may contact Ben Drummond or Clare Phillips in writing to the address which
is reproduced below for your ease of reference:
E.C. Drummond & Son
The Homme, Hom Green, Ross-on-Wye,
Herefordshire HR9 7TF
United Kingdom
In any correspondence please clearly set out your question. If you have a complaint,
describe in as much detail as possible the ways in which you believe that our
Privacy Policy has not been complied with and we will investigate and provide
you with a response.
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